The signs are often subtle: your phone calls aren't returned as promptly as usual or you hear a sarcastic comment during a meeting or a mumbled remark after one is over.
Clients rarely part ways with a company over one misunderstanding or even one missed deadline. Tension and discontent builds over time, which is good because when your gut sends the “something is wrong here” signal, you usually still have time to mend the breach.
Everywhere you turn in this world, you're faced to communicate with friends, family and co-workers in order to build relationtionships. This is what makes the act of communication very important. Though, it's essential to bear in mind that correct communication is far from a simple process. Between words and body language, every message you deliver and receive comes complete with an entire tale to tell.
Are you excited about what you do? We certainly hope so! While you are probably the biggest ambassador of your business, it's important to remember that tough times and difficult project do happen. When the lull comes, it can seriously impact the outlook of your company if you're not careful. Enthusiasm is easy when things are going great, but it's imperative you keep that high going even when times are slow.